This Privacy Policy explains how ShapingFlux Digital ("we", "us", "our") collects, uses, and protects your personal information when you use our website or engage our services.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly, including:
- Name, email address, phone number, and company name when you fill out contact forms
- Business information and project details shared during consultations
- Payment information when you engage our services
- Any other information you choose to share with us
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on the website
- Referring website or search query
- Device type and operating system
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver the services you engage us for
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers who assist us in delivering our services (hosting, analytics, payment processing)
- Legal authorities when required by law
- Business partners only with your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is ever completely secure.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data in a portable format
6. Cookies
Our website uses cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client project data is retained for 2 years after the end of the engagement unless you request earlier deletion.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or via email.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at: support@shapingflux.com or +91 84596 62199.